Live and Let’s Fly
Delta Air Lines Offers Olive Branch To Stranded Passengers, But It Must Do More To Take Accountability For Meltdown
Let me add to the chorus calling on Delta Air Lines to accept more responsibility for its meltdown over the last five days. Paying for out-of-pocket expenses, including tickets on other carriers, is a good start, but not enough. Today’s letter from Delta CEO Ed Bastian is insulting and tone-deaf....